Business Account Coordinator
Company: Socket Telecom LLC
Location: Columbia
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Socket is seeking a
skilled Business Account Coordinator to join our team. This role is
responsible for managing both existing and new business accounts.
The ideal candidate will be a valuable asset to our business
customers, offering exceptional customer service and handling
various tasks to ensure the success and reliability of our network
for these clients. This is an in-office position. What We offer:
401k matching Medical benefits Dental benefits Vision benefits Free
fiber services if available in your area Primary Responsibilities:
Answer incoming inquiries about business services Acts as a backup
to the Business Center Analyst in-bound call queue Process payments
and account maintenance Make outbound calls for upcoming network
maintenance File creation, maintenance, and retention both
digitally and physically Complete the Socket disconnect procedure
for past due customers Communicate with other departments as needed
Be proactive in order to respond and anticipate customer needs
Other duties as assigned Regular reliable attendance Skills:
Customer Service Detail oriented Multi-tasking Initiative Ability
to work in a time driven environment Proficiency with computers
Strong written and verbal communication skills Telephone handling
skills Desired Skills: Reasoning ability Ability to interpret basic
income statements and balance sheets Four years related college,
trade school, or two years job-related experience in customer or
technical service field preferred Willingness to assume ownership
Quick learner Ability to analyze complex data Ready to grow your
career and make a real impact? Apply now and join Socket’s team of
dedicated professionals committed to exceptional service and
innovation! This role is not eligible for Visa sponsorship. Salary
and benefits commensurate with experience. Equal Opportunity
Employer. This employer uses everify. This role is not eligible for
relocation. Requirements:
Keywords: Socket Telecom LLC, Goose Creek , Business Account Coordinator, Administration, Clerical , Columbia, South Carolina
