Field Technician (Beaufort, SC)
Company: Cable One
Location: Ladys Island
Posted on: March 11, 2026
|
|
|
Job Description:
Job Description: If you have never thought about a career as a
Field Technician, it’s time to think again! If you love working in
the field, driving vehicles, interacting with customers, and
advancing with ongoing learning opportunities Sparklight is your
next and final stop. This role offers an extensive training program
with both one-on-one and group training classes. Nervous about
finding your way in a new organization? You will have access to
mentors from across the company to ensure you are set up for
success. Our Field Techs are also provided with a company truck and
all the necessary tools to perform the job. We also provide
uniforms, from hats to boots and everything in between. Our
INCREDIBLY competitive benefits package includes 20 days (about 4
weeks) of PTO (Paid Time Off) per year, medical benefits that start
on the first day of employment, a 401K match of up to 5%, and
generous tuition reimbursement which increases with your tenure.
You can even earn credits toward your associate degree while at
work! At Sparklight, a Cable One company, we keep our customers and
associates connected to what matters most. For our associates, that
means: a thriving and rewarding career, respect for the communities
where they live and work, a focus on health and wellness, an
excellent work/life balance, and an open and inclusive workplace.
Key Responsibilities Connect our customers to what they love by
installing customer service drops or outlets in both residential
and business properties. Take the training you gain to use
electronic test equipment and online diagnostic tools to
troubleshoot customer service drops or outlets, diagnose and repair
reception performance issues, and resolve all problems from the
customer’s equipment to the output of the first distribution
amplifier. You will ensure we are providing proper upstream and
downstream signal levels at each termination on the customer’s
premises. You will be proactive by suggesting upgrades of existing
services and educate customers on their new/existing equipment.
Travel may be required; per diem provided. This position has the
expectation and responsibility to take on other duties needed to
help drive our Purpose, fulfill our Brand Principles, and abide by
our Organization’s Value. Qualifications A good driving record and
a valid driver’s license in the state you are applying. Flexibility
to go beyond for our customers by working overtime and on-call as
needed. Problem solving is key when working with our customers. Be
able to listen to customers and present solutions in a positive
manner. Due to the nature of the position, you will need to
successfully work in small and confined areas; lift to 100 lbs.;
work on a ladder; and work in all weather conditions. You will have
demonstrated at least 3 months of customer service or related
experience and/or training. The equivalent combination of education
and experience is also acceptable. High school diploma or GED.
Regular and predictable attendance is required. Our customers need
you to help keep them connected to what matters most! Core
Competencies Committed: Values each customer while working hard to
keep their business and support our communities. Helpful: Delivers
support in the ways that are most useful to our customers and
addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need and actively works to
make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications
and interactions to address their needs and expectations. Benefits
Cable One and our family of brands appreciates the role our
associates play to help the company grow, and in return an
excellent benefits package is offered to our associates to
recognize the importance of their contributions, such as: Medical,
dental, and vision plans – start when you start! Life insurance
(self, spouse, children) Paid time off (vacation, holiday, and
personal/sick days) 401(k) - 100% company match (match program
starts first day of service, up to 5% of eligible compensation
Group Legal plan with Identity Theft Protection Additional Perks
Tuition reimbursement (up to $5,250 on 1st year) Free cable and
internet services to associates who live in a serviceable area
Annual community support to various organizations across the U.S.
Associate recognition & awards programs Advancement opportunities
Collaborative work environment Our Commitment Diversity lies in the
communities we serve and among the associates who dedicate
themselves to ensure our continued success. Here at Cable One and
our family of brands, we believe it is our individual and unique
talents, backgrounds, and perspectives that, when combined, truly
make us an unstoppable force. "Stronger Together" is not just a
verbal cue, it is the motto that our associates live by, exemplify,
and embody each and every day. Pre-hire Processes Cable One and our
family of brands is committed to keeping our associates and
customers safe. Job offers are contingent upon the results of
background, drug screening, and reference check. Only after
successfully passing these pre-hire clearances are individuals
approved for hire and ready to start their successful and rewarding
career. Individuals hired into DOT regulated positions must be able
to meet and maintain the requirements under the Company’s DOT
program, including successfully complete and pass a road test
examination, driver’s record safety review, drug testing, DOT
physical, and past employer safety performance history. In
accordance with DOT policy, the Company retrieves driving records
and randomly tests for illegal substances. Cable One and our family
of brands is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to, among other things, race, color, religion, sex, sexual
orientation, gender identity, national origin, age, status as a
protected veteran, or disability. LI-MK1
Keywords: Cable One, Goose Creek , Field Technician (Beaufort, SC), Customer Service & Call Center , Ladys Island, South Carolina