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Shop Manager

Company: Driven Brands
Location: Goose Creek
Posted on: May 3, 2021

Job Description:

The Take 5 Family is hiring customer service maniacs!People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.What Employees Love about Take 5The Pit Tech to President career path; Take 5 is committed to supporting your career goals.The family environmentEmployee contestsOpportunity to meet new people every dayCommunity involvementLearning new skillsWhat does a Shop Manager (SM) do?Recruiting, Interviewing, OnboardingResponsible for motivating the team, holding the team accountable, and making personnel decisionsCheck in with customers before they leave the shop to make sure they had a great experienceEnsure crew actively provides excellent customer experienceControl inventory: Conduct End of Period (EOP) and End of Year (EOY) inventoryPlace product ordersUnderstand the shop’s financials to drive results and beat budgetConduct quarterly employee evaluationsSubmit payrollCreate crew scheduleSupport technicians with their dutiesGood to Know Before You Start!Be prepared for early hours and working approximately 55 hours per weekShop Managers are the first line of defense for customer serviceMust be adaptive to changeBasic computer skills are neededMust maneuver in and out of a shallow 3’ deep pit used to position yourself safely under carsYou will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turningYou may need to work in hot/cold weather conditionsAlways be alert and aware of your surroundingsMust be able to lift up to fifty (50) pounds

Keywords: Driven Brands, Goose Creek , Shop Manager, Other , Goose Creek, South Carolina

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