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Friendly, Customer Service Driven Front of House Employees Needed

Company: East Bay Deli
Location: Goose Creek
Posted on: May 3, 2021

Job Description:

Reports to:

General Manager/Manager on duty (M.O.D.)

Hours:

NON-EXEMPT Full-time or Part-time, including early mornings, nights, weekends, and holidays

Position Summary:

Provides customers with outstanding service in a timely manner.

Work Environment:

  • Hands-on store setting
  • Non-smoking
  • Work area includes food, stoves, knives, slippery floors, and possible extreme heat

Experience:

Some experience in a retail, customer service or restaurant environment.

Technical skills/

Training/Certification:

  • Basic knowledge of cash register functions
  • Ability to read company materials (e.g., recipes, charts, training materials, etc.)
  • Successfully completed East Bay Deli training program
  • Proven customer service skills

Physical Requirements:

  • Bend, stoop, and reach to receive inventory, stock, serve customers and clean store
  • Carry up to 50lbs.
  • Stand and walk on a hard surface for up to 12 hours a day
  • Quickly identify safety placards and hazardous situations to avoid or minimize injuries
  • Identify food quality through taste, texture, color, and odor

Essential Job Functions:

  • Talking to others to convey information effectively.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Understanding written sentences and paragraphs in work related documents.
  • Prepare food items, such as sandwiches, salads, prepared salads and desserts, according to company standards
  • Set-up, maintain, and/or break down salad bar according to company standards
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, cleaning restrooms, emptying trash cans, watering plants, etc. to keep equipment and facilities sanitary.
  • Wrap menu items, such as sandwiches, hot entrees, and desserts for serving, takeout, and deliveries
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and beverage station equipment.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Take customers' orders and correctly enter ordered items into the POS system, accept payment and make change, and give correct table numbers to customers when needed to identify filled orders.
  • Serve salads and prepared food items, ladle soups and sauces, portion desserts
  • Slice deli meat, cheeses, vegetables, etc. according to company guidelines
  • Knowledge of all brands that we offer, including which items are gluten free
  • Properly portion products, beverages, and paper supplies
  • Maintain dining room cleanliness
  • Package orders for dine-in, pick up, and/or delivery
  • Accurately assemble orders
  • Maintain efficient ticket times
  • Communicate with other team members about product quality, product shortages, and customer comments
  • Accurately ring up orders and make change
  • Assume responsibility for all cash, coupons, and promotions
  • Maintain cleanliness and sanitation of restaurant
  • Follow all Federal and State mandates in regards to the sale of alcohol


Job Posted by ApplicantPro

Keywords: East Bay Deli, Goose Creek , Friendly, Customer Service Driven Front of House Employees Needed, Other , Goose Creek, South Carolina

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