BERKELEY ELECTRIC COOPERATIVE,
SERVICE REPRESENTATIVE B
BILINGUAL IN ENGLISH/SPANISH REQUIRED
provide information regarding the Cooperative's policies and
process applications for new and existing members.
receive and process member payments.
problems and maintain member records.
promptly and courteously receive all incoming calls and all
visitors to the Cooperative.
school diploma or equivalent required.
Two (2) years' experience in member/customer service position to
acquire requisite skills. Must successfully complete MSR B to A
assessment to advance.
To perform this job successfully, an individual must be able to
execute each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
Must have basic knowledge of general office procedures and record
keeping. Must be able to handle cash and balance a cash drawer.
Must be familiar with the Cooperative's policies, procedures,
service rules and regulations and rates.
Must be able to accurately count money by hand, operate a
calculator, computer keyboard and terminal, understand Microsoft
Office Professional, file data and correspondence, and use other
various office machines proficiently. Must maintain accurate
records of member accounts. Must be able to successfully interact
with employees, members and the general public at all times and
under all conditions while simultaneously upholding the
While performing the duties of this position, the employee is
regularly required to sit; use hand to finger, handle or feel
objects, tools or controls; reach with hands and arms; and talk or
hear. The employee is frequently required to stand/walk. The
employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and the ability to adjust focus.
Usual office conditions with some irregular hours due to workload
or emergencies may be required. May be required to work at other
district offices when help is needed. While performing the duties
of this job, the employee occasionally works near moving mechanical
parts. The noise level in the work environment is usually moderate
but is subject to change.
Job Posted by ApplicantPro