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Customer Service Specialist - Pool - Part Time

Company: City of Goose Creek
Location: Goose Creek
Posted on: June 4, 2021

Job Description:

Customer Service Specialist - Pool

Have a fun summer at the pool in Goose Creek! We offer flexible shifts days, afternoons and weekends. Make extra money providing great customer service to our guest at the pool!

We offer flexible hours to employees during weeknights or weekends. Works at the Crowfield Pool Office and provides customer service to guests.

DEPARTMENT: Recreation Department

JOB SUMMARY: Position responsible for performing administrative and customer service duties in support of the Recreation Department pool.

HOURS: Flexible hours - night, weekend, and holiday availability necessary. Pool hours are Monday - Saturday 11am - 8pm; Sunday Noon - 6pm.

MAJOR DUTIES

  • Serves as first contact with all customers entering the pool area and on the phone.
  • Responsible for opening the facility in the morning and secures facility at the end of the day.
  • Accepts payments and balances cash drawer daily.
  • Provides clerical assistance as needed.
  • Serves as back-up to co-workers.
  • Performs other duties as assigned.

KNOWLEDGE AND ABILITIES REQUIRED

  • Ability to provide quality customer service.
  • Ability to organize work and stay focused.
  • Knowledge of the Recreation Department procedures.
  • Basic accounting and mathematic skills.
  • Ability to communicate effectively both orally and in writing.
  • Ability to use computers and various software programs, to include Word and Excel.
  • Ability to work under pressure in a fast-paced environment.

PHYSICAL DEMANDS: The work is typically performed while intermittently sitting, standing, walking, bending, crouching, or stooping. The employee occasionally lifts light objects.

WORK ENVIRONMENT: The work is typically performed at the pool.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent preferred.
  • Experience in an office or recreational setting to include customer service.
  • Ability to utilize computers.
  • CPR and First Aid Certification required within 90 days of hire.

The City reserves the right to revise this position description at any time.



Job Posted by ApplicantPro

Keywords: City of Goose Creek, Goose Creek , Customer Service Specialist - Pool - Part Time, Other , Goose Creek, South Carolina

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