Network Analyst - Voice Systems
Company: EDWARD JONES
Location: Columbia
Posted on: April 24, 2024
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Job Description:
At Edward Jones, we help clients achieve their serious,
long-term financial goals by understanding their needs and
implementing tailored solutions. To ensure a personal client
experience, we have located our 15,000+ branch offices where our
more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients
and receives branch office support, so they can focus on building
deep relationships with clients. Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help
U.S. and Canada branch teams deliver an ideal client experience. We
continue to grow to meet the needs of long-term individual
investors.
Team Overview:
You may be surprised to know that Edward Jones employs thousands of
technical resources - all focused on creating world-class
experiences for our clients and branch offices. If you've
considered Edward Jones in the past, it's time to take another
look. We are in the midst of embracing a modern, cloud-based
architecture and are looking for exceptional individuals that want
to be a part of that future.
We've invested millions of dollars into new technology platforms to
help improve what matters most in our industry, client experience.
We're currently implementing a modern, cloud based architecture and
are looking for talented, and motived professionals that want to be
part of providing the best client experience and financial
resources possible.
What you'll do:
For an organization that annually ranks as one of the best places
to work in the United States, this is the best time to join. With a
vision towards the future, we are looking into what initiatives our
firm can execute within a ten-year span to drive the support of
potentially 30,000 financial advisors.
As a member of the Voice Services department at Edward Jones you
will help manage over 14,000 IP extensions on an enterprise voice
network supporting the firm's business processes while providing a
highly available service to our clients, branches, and associates.
You will be part of a team that provides a range of services from
design, implementation, administration and support of
enterprise-wide voice technologies that include a SIP core, Session
Border Controllers, Computer Telephony Integration (CTI)
applications, centralized call recording and work force management
applications, automation and provisioning tools, and the
installation, maintenance, and troubleshooting of encrypted end
points.
Here are a few of the key responsibilities you will be a part of as
a Network Analyst:
At Edward Jones, we value and respect our associates and their
contributions, and we recognize individual efforts through a
rewards program that promotes a long-term career, financial
security and well-being. Visit our career site to learn more about
our total compensation approach, which in addition to base salary,
typically includes benefits, bonuses and profit sharing. The salary
range for this role is based on national data and actual pay is
based on skills, experience, education, and other relevant factors
for a potential new associate:
Salary: $59886 - $98752
Category: Headquarters
Keywords: EDWARD JONES, Goose Creek , Network Analyst - Voice Systems, Professions , Columbia, South Carolina
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